Citizen Alliance Program 3

Training Program 3

Lead with Insight

About the Program

Topic : Lead with Insight

Dates : 24th, 25th & 26th April

Facilitator : Sonia Das

Objective:

Recognize and label their emotional states to increase self-awareness.
Apply strategies to manage emotional overwhelm and remain composed in high-pressure situations.
Reflect on the link between thoughts, emotions, and behaviour using cognitive reframing tools.
Demonstrate increased empathy and compassion in conversations with citizens and team members.
Identify their emotional triggers and respond to them with greater intentionality.
Understand their interpersonal strengths and gaps in building high-trust relationships.
Recognize different personality and work styles within their team and adjust their approach accordingly.
Use emotional intelligence to influence and motivate diverse individuals and groups.
Apply frameworks to manage team dynamics and conflict, more effectively.
Align their leadership communication with the psychological needs of their team members.
Deliver constructive feedback using models like SBIBI and Feedforward with clarity and empathy.
Receive feedback from others with openness and without defensiveness.
Create safe spaces for two-way feedback conversations within their teams.
Use real-time feedback techniques to support performance and behaviour change.
Develop a personal feedback plan aligned with their leadership and EI goals.

Toolkit Provided:

Program Resources Day 1:

Program Resources Day 2:

Program Resources Day 3:

Topic : Lead with Insight

Dates : 24th, 25th & 26th April

Facilitator : Sonia Das

Objective:

Apne emotional states ko pehchanna aur label karna, taaki apni self-awareness badha sakein.
Strategies apply karna jo emotional overwhelm ko manage karne mein madad karein aur high-pressure situations mein composed rah sakein.
Thoughts, emotions, aur behaviour ke beech ke link ko reflect karna using cognitive reframing tools.
Citizens aur team members ke saath conversations mein empathy aur compassion badhane ka demonstration dena.
Apne emotional triggers ko identify karna aur unko zyada intentionality ke saath respond karna.
Apni interpersonal strengths aur gaps ko samajhna aur high-trust relationships build karna.
Apni team ke andar alag-alag personality aur work styles ko pehchanna aur unke according apna approach adjust karna.
Emotional intelligence ka use karna taaki aap diverse individuals aur groups ko influence aur motivate kar sakein.
Team dynamics aur conflict ko manage karne ke liye frameworks apply karna, zyada effectively.
Apni leadership communication ko apne team members ki psychological needs ke saath align karna.
SBIBI aur Feedforward jaise models ka use karke constructive feedback dena, clarity aur empathy ke saath.
Feedback ko openness ke saath lena aur defensiveness se bachna.
Apne teams mein two-way feedback conversations ke liye safe spaces create karna.
Real-time feedback techniques ka use karna taaki performance aur behaviour change ko support kar sakein.
Apni personal feedback plan develop karna jo leadership aur EI goals ke saath align ho.